Dustin Gingrow
I've been monitoring the issues with this app since booking an upcoming trip. I have the latest version 7.2.3. The Buttons on the home screen still do not work for "Book Flight, Check In or Manage My Trip". This absolutely has to be fix AND they need to add a "hamburger" app menu as a secondary path to access those functions. Otherwise this app is completely useless & you'll have to do everything through your phone's browser of choice.
29 people found this review helpful
Joseph Puentes
ABSOLUTE GARBAGE!!!!!!! trying to modify my mothers trip for her and the app keeps saying try updating once developer releases an update. the app has a bug. i uninstalled the app and re-installed the app and now saying page timed out click to go to timeline. tried the website and it says there's an issue with my 3 cards for a 4 dollar fee. go to the airport ticket counter and they can't help change the flight. so here we are on hold for customer service. started at 45 mins now over 1 hr.
Joseph Thompson
App does NOT work for boarding passes. Highly recommended to print them from a PC. The app only says "unable to access, try again later" for boarding passes, even after closing, reopening, signing out/signing in, rebooting phone, uninstalling and reinstalling, and resetting password. Still won't access those boarding passes. The company really needs to figure this out if they want me to ever fly with them again.
213 people found this review helpful